{
    "id": "sam:0449387aca1647a2b0cb5b1d7556a520",
    "url": "https://outfortender.com/tender/sam-0449387aca1647a2b0cb5b1d7556a520",
    "official_notice": "https://sam.gov/opp/0449387aca1647a2b0cb5b1d7556a520/view",
    "title": "FOIA - Case Management",
    "titles": {
        "en": "FOIA - Case Management"
    },
    "description": "This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the \"Solution\"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.",
    "description_language": "en",
    "buyer": "NAVSUP FLT LOG CTR NORFOLK, Dept of Defense",
    "country": "US",
    "country_name": "United States",
    "category": "IT services, consulting and software development",
    "procedure": "Sources Sought - No Set aside used",
    "published": "2026-10-26",
    "deadline": "2026-11-05T10:00:00-05:00",
    "status": "open",
    "source": "sam"
}