Support services within psychosocial working environment and dealing with critical events.

What the buyer is asking for

Innlandet County aims to ensure a safe, including and reliable working environment for employees and elected officials across the county's many entities and geographical locations. To support this work, the contracting authority would like to establish framework agreements with external professional environments who can assist with the need for specialised competence within psychosocial working environment and handling critical events. Innlandet County has not previously had contracts in this area. The services shall contribute to the prevention, management and restoration of challenging situations in a professional, effective and trusting way. They include handling critical events, crisis psychology, psychosocial follow-up as well as advice to managers, HR functions and employees. The procurement shall ensure access to tenderers with high professional competence, relevant experience competence and a good understanding of the public sector and complex organisations. The assistance shall support the employer's responsibility for management, working environment and follow-up of employees and contribute to good processes that promote cooperation, mastery, learning and a fully reliable working environment. The framework agreement is planned to take effect approx. 04.12.2026.