PRO005158-Services-Contract-System Integrator : Billing and CRM

What the buyer is asking for

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

How this compares

• This is one of 15 open tenders in UNITED KINGDOM for IT services: consulting, software development, Internet and support.
• Its stated value is higher than 83% of the 12 open tenders in this category that state a value in GBP.
• Bidders were given 86 days from publication to the deadline; the median for open tenders in UNITED KINGDOM is 31 days.

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