Out For Tender › Belgium › Software package and information systems

Aankoop, implementatie, integratie, ondersteuning en verdere optimalisatie van callcentersoftware.

Buyer: Ziekenhuis aan de Stroom vzw (ZAS)
Country: Belgium
Category: Software package and information systems
Value: €3.3m EUR
Deadline: Closes in 20 days (23 Nov 2026 09:00 UTC+1)
Published: 23 Oct 2026
Procedure: Neg-w-call
CPV code: 48200000

Read the official notice and bid → Bidding always happens on the buyer's own portal, never here.

What the buyer is asking for

ZAS wenst geïntegreerde en toekomstgerichte tooling te verwerven ter ondersteuning van centrale afsprakenplanning, centrale telefonie en decentrale secretariaten. De huidige callcentersoftware ondersteunt de schaal, complexiteit en toekomstambities van ZAS onvoldoende. Met deze opdracht wil ZAS bereikbaarheid, efficiëntie, uniformiteit en kwaliteit van de telefonische dienstverlening en afsprakenplanning structureel verbeteren.

Language of this notice: Nederlands. The title and description are shown exactly as the buyer published them.

How this compares

This is one of 33 open tenders in Belgium for Software package and information systems.
Bidders were given 31 days from publication to the deadline; the median for open tenders in Belgium is 32 days.